The emotional intelligence of the sales forces in the Algerian institution A field study of a sample of salesmen at ALABILI Foundation -

019 / 02 / 19 : القبول تاريخ 2018 / 02 / 19 :تاريخ الاستلام

Authors

  • sahar oumertem جامعة محمد لمين دباغين سطيف2
  • Samia Aouadj جامعة محمد لمين دباغين سطيف2

Keywords:

emotional intelligence, sales force, economic foundation.

Abstract

the aim of this study is to reveal the importance of sales agents in the foundation skills of
emotional intelligence emotional because it's the most emotional skills that enable him to orient
himself and control his passion, as well as taking responsibility for his actions and control the
emotions of others, and this affects its performance in his work, man. Sale (selling power)

successful is who owns that particular skill and personal selling post based on direct interaction
is primarily personal connection activity.
The researchers stressed that the success of the sales guy not linked to mental intelligence
but also emotional level prevailing since then the view is no place for emotions at work and to
think right enough to make a successful salesman and a successful enterprise, combining
cognitive and emotional intelligence intelligence provides survived. Pick a life as an added value
for performance accredited professions on human interaction, emotional intelligence is how to
employ our emotions properly and include individual knowledge with such passion and
conscience and controlling emotion and stimulate one's own and others’ emotions note.

Published

2019-05-07

How to Cite

oumertem, sahar, & Aouadj, S. (2019). The emotional intelligence of the sales forces in the Algerian institution A field study of a sample of salesmen at ALABILI Foundation -: 019 / 02 / 19 : القبول تاريخ 2018 / 02 / 19 :تاريخ الاستلام . Human Resources Development Research, 14(01), 264–277. Retrieved from https://rdrh.univ-setif2.dz/index.php/rdrh/article/view/577

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