علاق زكرياء; يوسفي حدة. The importance of applying the TQM principles in human resources management to mitigate the workload - Analytical study-: تاريخ الاستلام:23/07/2019 تاريخ القبول:13/08/2020. Human Resources Development Research, [S. l.], v. 15, n. 03, p. 3–25, 2020. Disponível em: https://rdrh.univ-setif2.dz/index.php/rdrh/article/view/218. Acesso em: 2 nov. 2026.